Terms and Conditions
We accept Credit Card and Debit Card payments via SagePay secure gateway.
The goods will not be delivered until the customer’s funds that have been paid to Catac Products UK Ltd have cleared in full.
Please note that transactions will be processed in GBP sterling or Euros depending on your selection. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. Catac Products UK Ltd monitors prices on a daily basis.
We will not be held responsible for pricing errors due to software mal-functions or human error. This website operates on an ‘invitation to treat’ basis and not as an ‘offer for sale’ as a result, Catac Products UK Ltd reserves the right to decline orders for bulk or high value purchases.
When products are made to order, please allow 28 days for delivery. If you require a product sooner, please call us and we will try to help.
Orders for UK delivery will be shipped by letter post for small items or overnight carrier, depending on location for most of our main products. We aim to hold all products in stock and normal time from placing an online order to receipt of goods is 2 – 3 working days. After placing your order you will usually receive a tracking number and link to enable you to track the delivery of your order. If this does not appear please feel free to contact us directly where we will be happy to assist. Occasionally items may be on a longer delivery and we will notify customers of extended delivery dates from receipt of your order. All goods sent by carrier require a signature upon delivery. Use the comments text box on the order system if you would like to suggest another location if you are out – ideally a neighbour. If no signature can be taken then a card will be left and you will need to call the number on the card to re-arrange delivery. Delivery charges are based on weight and size of parcel.
You shall not use this site for any purpose that is unlawful or by any means prohibited under these terms and conditions. You shall not use this site in any manner, which may harm Catac Products UK Ltd or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through the website.
All the information on this website is intended for guidance only. The website is regularly updated. Products and prices are subject to change without notice. Catac Products UK Ltd owns the copyright in all materials on this site.
All contents and information on this site including without limitation text, graphic and images are the property of Catac Products UK Ltd or the property of their respective owners and protected by United Kingdom copyright laws.
All trademarks that appear on this site are the property of their respective owners.
At this stage, you will be passed on to a Secure Order Processing page; your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.
UK PET PRODUCTS & ANIMAL SUPPLIES
